driving sustainable growth for Planthood’s subscription business

Challenge

Planthood wanted to drive high-quality traffic that converted into loyal, long-term customers. As they operate on a subscription model, they had to attract new customers while retaining existing customers and boosting overall customer lifetime value (LTV).

They needed to be more visible. They needed authentic, purpose-driven plant-based marketing that stayed true to their brand values.

Activation

We dug into what Planthood’s audience were searching for to craft messages that met their actual needs. This informed a data-driven paid social strategy across Meta and TikTok that focused on quality over volume. We ensured every pound spent delivered meaningful, long-term results.

We combined three core elements: 

Targeted creative campaigns: Tailored messages that captured attention and fostered brand affinity.

Audience segmentation: Precision messaging that reached the people who were most likely to become loyal subscribers.

 Seasonal leverage: Building momentum during key moments like Veganuary to amplify results.

Impact

We turned Google Search into a powerful growth channel for the brand.

 

“Paid Social and Paid Search strategy delivered by PinPoint Media, part of PrettyGreen Group. Learn more about this case study here

422%
revenue increase in 2023 driven by targeted paid social
427%
increase in new customer sign-ups during Veganuary 2024
243%
growth in 90-day customer lifetime value over 12 months
Maintained flat Return on Ad Spend while advertising spend increased 449% 
Reinforced long-term viability of subscription model
A beautifully arranged bowl of vibrant green risotto, featuring peas, spinach, and toasted hazelnuts, garnished with a lemon wedge. The creamy texture of the dish contrasts with the rustic, crumpled linen cloth underneath, enhancing the fresh, wholesome appeal of the meal.

Certified Platform Partners

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The TikTok logo features a modern, playful design with bold colours. A stylised musical note seamlessly integrates into a vibrant 'T,' set against a dark background. The logo embodies a youthful spirit, fusion of creativity and technology, inviting engagement and exploration.
A digital badge featuring the Google logo in vibrant blue, yellow, green, and red hues, prominently displayed beside the words "Google Partner" in a modern sans-serif font. Below, the text "PREMIER 2025" complements the design, all set against a crisp white background, projecting a sense of prestige and innovation.

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