Privacy Policy
This privacy policy explains how we process your personal data when you use our website (https://itsprettygreen.com) (“Website”) in order to provide you with our online services (“Services”). If you have any questions or comments about this privacy policy, please let us know by email to [email protected]
You can also contact us by email to [email protected] if you would like to object to any processing of your personal data.
The Services are operated by PRETTYGREENTHINGS LIMITED, a company registered in England and Wales under Company Number 06594155 (“we”, “us“, “our“). We are the “data controller” (i.e. the company which decides why and how your personal data should be processed) under data protection law.
1. How we use your personal data
Providing the Services to you
We will only use your personal data when the law allows us to. We may collect, process and retain personal information about you such as your name, address, email address and telephone number in order to enter into and/or perform the contract with you to provide you with the Services, such as:
- registering you with an account on our Website;
- processing online payments using a third party provider;
- notifying you about any changes to our terms or Services; and
- managing our relationship with you.
Your enquiries
If you contact us about our Services, the emails you send may include information about you, such as your name, address, email address, telephone number, and your enquiry. We use this information to respond to your enquiries.
- In line with the legitimate interest we have in promoting our business and offering customer services, we will process your enquiries to provide you with information about our marketplace.
- This might include replying to your enquiry, or sending you our newsletter if you ask to be added to our mailing list.
- We may also process enquiries to take steps you ask of us with a view to entering into and/or performing a contract with you to provide you with our services.
- You are under no obligation to provide us with any details, but if you don’t provide all relevant information, we may not be able to help.
- We may also collect information that you provide to us voluntarily when enquiring about our Services, for example, when you communicate with us via emails. This information is only ever processed to respond to your enquiry or with your explicit consent.
Marketing
When you provide your consent, we may process your contact information that you provide to us (either via our Website or via email) for the purposes of marketing with you in accordance with our legitimate interests to send you information about our Services, and to keep you updated with information on news, and events.
We may use third party providers, such as Mailchimp, to process these marketing emails.
If you would like to be removed from this mailing list, please contact us at [email protected] or click the “unsubscribe” link provided at the bottom of each marketing email. Where you opt out of receiving these marketing emails, this will not apply to personal data provided to us as a result of a product purchase other transaction.
How you use our website (Analytics)
Our Website uses cookies and other mechanisms to collect analytical information, such as your internet protocol (IP) address, to help analyse how visitors use the site and to compile statistical reports on activity on the Website.
- We process this information to understand how visitors use our Website and to compile statistical reports regarding that activity (for example, your IP address is used to approximate the country from which you access our Website, and we aggregate this information together so we know, for example, where most our visitors come from).
- This processing is necessary for us to pursue our legitimate interests in improving our Website, and providing a better service and source of information to visitors.
- This information is not used to develop a personal profile of you. All such information is aggregated and stored anonymously.
All content you submit to us
If you send us objectionable content or otherwise behave in a disruptive manner when using our Services, we may process personal data included in your messages to respond to and stop such behaviour.
- We only process personal data in this way for the legitimate interests of ensuring that use of our Service is lawful, does not disrupt, does not harass our staff or other individuals, and to enforce our legal rights and to comply with our legal obligations.
- Where we reasonably believe you are or may be in breach of the law (for instance, because content you send amounts to harassment or is defamatory), we may use your personal information to inform relevant third parties such as your email/internet provider or law enforcement agencies about the content.
- Where we process personal data in this way, we will hold that personal information on our systems for as long as is reasonably necessary to achieve these objectives.
1. Do we share your personal information with anyone else?
We keep your information confidential. Whenever we transfer your personal data outside of the United Kingdom we ensure that we have appropriate measures in place as a safeguard for this transaction (see point 4 below). We may also disclose customer information to personnel, suppliers, third party service providers (i.e. payment processors and web services suppliers) or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy, provided that they do not make independent use of the information, and have agreed to adhere to the rules set out in this privacy statement.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the information we hold may be included as part of that sale, in which case you will be notified via email and/or a prominent notice on the Website or mobile app of any changes in ownership or use of your information, as any choices you may have regarding that information.
Except as provided above, we will not provide your information to third parties.
2. Your rights in relation to personal data which we process relating to you
You have the following rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest:
- to ask for a copy of data we are processing about you and have inaccuracies corrected;
- to ask us to restrict, stop processing, or to delete your personal data;
- to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and
- to make a complaint to a data protection regulator.
Please send your requests to [email protected].
3. International data transfers
Where we transfer your data outside of the United Kingdom, we have agreements in place with the relevant parties which include either (i) standard data protection clauses adopted by the relevant data protection regulator and approved for use in the United Kingdom or (ii) standard data protection clauses approved for use in the United Kingdom, to ensure that appropriate safeguards are used to protect your personal data. Alternatively, we may put in place other appropriate safeguards. If you require more information about these safeguards, you can contact us at [email protected].
4. Children
We do not use the Services to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected]. We will delete such information within a reasonable time.