TURNING A NATIONWIDE DEBATE INTO FOOTFALL FOR HOMESENSE

Challenge

Homesense wanted to own its position as the Home of No Compromises.

The answer wasn't another product story. It was finding a tension already playing out in homes across the country and giving people a reason to talk about it.

 

Activation

We identified UK homes as a battleground for personal style, with cushions at the heart of one of the most divisive decor debates. Research revealed that 1 in 4 couples row over the amount of cushions they have in the home.

We turned this insight into a national integrated campaign designed to spark conversation at scale. Kicking off on socials with street-style ‘This or That’ vox pops, we put the great cushion debate to the public and positioned Gogglebox’s Scarlett Moffatt as the face of the campaign.

 

Impact

Household tensions became a national talking point. Millions of social views and a spike in Google searches followed. Most importantly, Homesense saw 40% more cushion sales, proving cultural conversations can drive commercial return.

40%
uplift in cushion sales
9%
spike in UK Google searches for Homesense cushions
60
million social video views
3.3
million influencer reach
A woman with dark hair, wearing a black knitted sweater, showcases a large, cream-coloured cushion emblazoned with 'THE GREAT CUSHION DEBATE' in bold green lettering. Behind her, a stylish living space is adorned with plush, textured cushions in soft shades, creating a cozy and inviting atmosphere.
A vibrant stack of cushions, showcasing a mix of textures and colours. At the top, a cream cushion with bold green lettering reads "THE GREAT CUSHION DEBATE". Below it, rich hues of blue, green, and orange create a playful contrast, while intricate patterns add visual interest to this inviting arrangement.

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